Frequently Asked Questions About Electronic Visa

Updated 17 Aug 2026

Electronic visas replaced the sticker in your passport with a record in a government database, which moved most of the process online and produced a predictable set of questions: what you apply for, what you upload, what you show at the airport, and what to do when something goes wrong. Below are the questions travelers ask us most often, with links to fuller guides where a topic needs more room than a paragraph.

The basics

What is an electronic visa?

An electronic visa is a travel authorisation that a government issues online and links to your passport number in its own system. You apply on a website instead of at an embassy, pay the fee online, and receive a decision by email. Border officers confirm it by scanning your passport, so what you carry is a copy of a database record, not a sticker. The full mechanics are in how an electronic visa works.

Is an electronic visa the same as an ETA?

No: an electronic travel authorisation is usually a lighter screening for travelers who are already visa-exempt, while an eVisa replaces a visa you would otherwise have collected from a consulate. ETAs tend to ask for fewer details and clear faster. eVisas usually want supporting documents and a longer processing window. The practical differences are set out in five key differences between electronic visas and ETAs.

Which countries issue electronic visas, and can I use one?

Availability depends on the destination and on the passport you hold, so a country can offer an eVisa to one nationality and require a consular visa from another. Many governments now run a digital channel of some kind, and the list grows as new systems launch. Purpose matters too: plenty of schemes cover tourism and short business trips only, with study, work and medical visits sent back to the embassy. The answer for your own passport and route is on our requirements checker.

Applying

How do you apply for an electronic visa?

You complete a form on the government portal or through an authorised service, upload the documents it asks for, pay, and wait for a decision by email. The form wants your passport details, your travel dates, and usually an address at your destination. Most of the difficulty is accuracy. The details you type are checked against the passport you upload, and a mismatch is a common reason an application stalls.

What documents do you need?

A valid passport and a compliant digital photograph cover the majority of applications. Beyond those, schemes commonly ask for:

  • A return or onward ticket
  • An address for your first night
  • Evidence that you can fund the trip, such as a recent bank statement
  • A health declaration or proof of vaccination, in a minority of destinations

Read the exact list before you start, because part-finished applications can expire and force you to begin again.

How far in advance should you apply?

Apply as soon as your dates are fixed and your passport is in hand. Approval times range from minutes to several working days depending on the destination, and busy seasons stretch them further. Leaving a clear week or two gives you room to fix a rejected photo or answer a request for extra documents without moving your flight.

Do children need their own electronic visa?

Yes, in nearly all schemes every traveler needs an authorisation in their own name, infants included. Each child needs their own passport and their own application, and their photograph has to meet the same standards as an adult's. Where a child still appears on a parent's passport, which is now unusual, check the destination's rules before you book.

After approval

How do you receive your electronic visa?

Approval arrives by email, usually as a PDF attachment or a link to download one. Some schemes send nothing more than a confirmation number and rely on the border system to hold the record. If the email has not arrived when you expected it, check your spam folder and the address you typed on the form before assuming something failed. How you receive your eVisa covers the delivery methods and the missing-email case.

Do you need to print your electronic visa?

Print it anyway. The border will often read your passport and find the record without looking at paper, but airline staff at check-in sometimes ask to see the document, and phones run out of battery. Keep a PDF stored offline on your phone as well, so you are not relying on airport wifi. Do you need to print an electronic visa goes through where a paper copy still gets asked for.

How long is an electronic visa valid?

Validity has two parts: the window in which you must enter, and the length of stay each entry allows. A permit valid for several months rarely lets you stay for several months, because the permitted stay is usually shorter and counted from arrival. Single-entry authorisations are spent once you leave, even if the validity window is still open. In most schemes renewal means a fresh application, as explained in when an electronic visa expires and how to renew it.

Can you extend your stay on an electronic visa?

Sometimes, and only where the destination runs a formal extension route. Some countries let you apply to immigration from inside the country for a further period, while others expect you to leave and apply again from outside. Extensions are usually decided close to the current expiry date, and an existing overstay tends to end the conversation. How to extend your stay with an e-visa sets out how the request normally works.

At the border

Does an electronic visa guarantee entry?

No. An approved authorisation lets you board and present yourself at the border, and the immigration officer there makes the final decision. Officers can ask about your funds, your return plans and previous stays, and a changed situation such as a past overstay invites more questions. Carrying the documents you declared on the application is the simplest way to keep that conversation short.

My passport was replaced after approval. Is the visa still valid?

Usually no, because the authorisation is tied to the passport number you applied with. Some countries let you travel with both the old and new passports, some run a transfer procedure, and some require a fresh application. Sort this out before you fly, because at check-in the airline sees a mismatch and can refuse boarding. How to transfer your e-visa to a new passport covers the options.

When something goes wrong

Why do electronic visa applications get rejected, and what then?

Most refusals come from errors in the application itself: typos in passport numbers, names entered in a different order from the passport, photographs that fail an automated check, and missing supporting documents. Read the stated reason before you do anything else, because it decides whether reapplying is realistic. Where the cause is correctable, a fresh and accurate application is usually the fastest route; where the refusal points at eligibility or immigration history, the embassy route with an interview may be the only option left. Fees are rarely refunded, so it is worth getting the second attempt right. Seven common reasons applications get rejected lists the patterns and how to avoid each one.

My payment failed. Does that mean the application failed?

No, a failed payment normally leaves the application saved and unsubmitted. Card declines on government portals are common: foreign-transaction blocks, 3-D Secure timeouts and unsupported card types all cause them, and some portals accept only certain networks. Check with your bank, then retry once rather than repeatedly, because duplicate charges are harder to reverse than a single failure. When an eVisa payment fails works through the causes and the next steps.

How do you avoid fake electronic visa websites?

Check who is charging you before you type in any passport details. Lookalike sites buy search ads above the official portal, copy government branding, and add a large markup to a small consular fee, occasionally without filing anything at all. Warning signs include an unexplained gap between the price shown and the published government fee, no company name or address on the site, and pressure to pay by bank transfer. Five common electronic visa scams describes what those sites look like.

Check a real route

Rules depend on the passport and the itinerary. The requirements checker answers for a specific passport and destination, with the live consular fee. Coverage for every destination we track is on the coverage page.